BonbonDigital values your satisfaction with our products and stands behind the quality of each design. To help ensure you’re happy with your purchase, we offer detailed previews of our custom T-shirts, hoodies, digital fonts, and stickers, so you can make an informed choice.

Since our products are digital or custom-made, refunds are only granted under the following conditions within 30 days of purchase:

  1. You did not receive or download the purchased digital item.
  2. The file you received is incomplete or missing essential parts.

Non-Refundable Cases

Refunds will not be processed under the following circumstances:

  • You have returned a product from BonbonDigital in the past.
  • You request refunds for multiple items.
  • You purchased the wrong product, as we provide detailed previews to verify your selection.

For unique situations outside these terms, refund requests are reviewed on a case-by-case basis at BonbonDigital’s sole discretion.

Please contact us at contact@bonbondigital.com or use our refund request form for any inquiries or to submit a refund request.

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