BonbonDigital values your satisfaction with our products and stands behind the quality of each design. To help ensure you’re happy with your purchase, we offer detailed previews of our custom T-shirts, hoodies, digital fonts, and stickers, so you can make an informed choice.
Since our products are digital or custom-made, refunds are only granted under the following conditions within 30 days of purchase:
- You did not receive or download the purchased digital item.
- The file you received is incomplete or missing essential parts.
Non-Refundable Cases
Refunds will not be processed under the following circumstances:
- You have returned a product from BonbonDigital in the past.
- You request refunds for multiple items.
- You purchased the wrong product, as we provide detailed previews to verify your selection.
For unique situations outside these terms, refund requests are reviewed on a case-by-case basis at BonbonDigital’s sole discretion.
Please contact us at contact@bonbondigital.com or use our refund request form for any inquiries or to submit a refund request.